Stupid is real and it’s all around us We have gun-free zones and safe zones. Why not a Stupid-Free Zone? We previously wrote a popular article called, “You Can’t Fix Lazy, Crazy, and Stupid“ and we stand by it. So
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Implementation is the key to excellence We recently came across a very good article about the excellence of Mike Krzyzewski and Steve Jobs. While many people like reading about the excellence and uniqueness of successful people, most just stop short of
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More Training and a Google Search Isn’t the Answer We recently conducted a phone shop on a community bank, asking about their current credit card promotion. When inquiring about the features on the account, we got a very interesting response.
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You can’t see the forest for the trees We often hear this old saying when being reminded to step back and look beyond the trees for a real perspective on a problem or situation. But there’s another way to look
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Disengagement is the enemy One of the greatest threats to the continued success and growth of your community bank is when the best employees, move from a point of being fully engaged in the culture and vision of your bank
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Looks matter Beauty may only be skin-deep but looks matter. We all know when something looks right and we know when something doesn’t look the way it should. Going to church in your swimsuit is generally not a good look
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Tracking and Accountability Most community banks really want their officers and select employees to make outbound customer calls. Unfortunately for most, this desire for a calling program, with positive results, has not translated into any type of reality. What has
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A leader with no destination is just taking a lonely walk Leadership defined in its simplest form, is the ability to rally people to a better future. What is that better future? Therein lies the problem with far too many so-called leaders. Many
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Doing just enough to get by It’s 2017 and if you haven’t botched the year already, don’t fret, there’s still plenty of time to totally mess it up. By now, you’ve already read the litany of top 10’s telling us how
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Taking it to the next level This is the time of year many of us look back, reflect, and evaluate our performance individually and as an organization or team. We want to know what worked well, what we need to
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