Bank of America outperforms Florida’s Community Banks A first time for everything! Banks spend large amounts of money driving business into the bank. The first experience for many customers will be on the telephone. Here is our latest survey of
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The best of the worst community banks It’s amazing how many community banks seem to be satisfied with the status quo of just getting by, thinking it’s a good day when the regulators don’t write you up. Many are satisfied with
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Don’t be fooled by the Pirates Profit Pirates are a sneaky bunch, but if you know what to look for, they’re pretty easily seen. There’s a high probability that 30% of your coworkers are pirates. We’ll assume you’re not one
Read more →30% of your current employees are involved in Pirate activity In today’s banking environment, many community bankers are pressing for ways to generate additional income by finding new fee sources or raising fees. Some are falling back on mass marketing, while
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The microwave and community banking Years ago it was said with technology we would all have more free time than ever. The microwave mentality of having technology and resources at our fingertips would reduce our time at work and with
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Perfection isn’t necessary in the banking world of mediocrity We don’t live in a world of lolly pops and fairy tales. As much as some community bankers long for the perfect convergence of having the highest deposit rate and the lowest loan
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Greater New Orleans banks- Customer Service Ranking Banks spend large amounts of money driving business into the bank. The first experience for many customers will be on the telephone. Here is our latest survey of banks in the Greater New Orleans area
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Creating an unpaid salesforce in your community bank. Community banks and bankers that fail to understand the value of Advocacy are leaving one of their main advantages on the table. One of the popular terms in the community banking world is “Relationship
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Community bank leaders paralyzed by fear You’ve probably heard the phrase, “Analysis Paralysis”, which is basically the act of analyzing every single “what if” scenario before making a decision. The end result is corporate paralysis where nothing ever gets implemented. However, there is
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One customer’s point of view Many years ago when I opened my first solo checking account I headed straight to my small town Community Bank with a reputation for great customer service. That bank lived up to its phenomenal reputation.
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