Is Managing Kicking You in the Head? Managing can be one of the most rewarding positions in a bank and in any organization. Building successful teams, coaching employees to achieve more than they thought possible, and creating a great place
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Stupid is real and it’s all around us We have gun-free zones and safe zones. Why not a Stupid-Free Zone? We previously wrote a popular article called, “You Can’t Fix Lazy, Crazy, and Stupid“ and we stand by it. So
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Implementation is the key to excellence We recently came across a very good article about the excellence of Mike Krzyzewski and Steve Jobs. While many people like reading about the excellence and uniqueness of successful people, most just stop short of
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A Perfect Opportunity for Your Bank to be Exceptional One of our mystery phone shoppers called a community bank somewhere in South Carolina a few days ago and was greeted with an automated phone message stating the following… “Thank you
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Disengagement is the enemy One of the greatest threats to the continued success and growth of your community bank is when the best employees, move from a point of being fully engaged in the culture and vision of your bank
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Looks matter Beauty may only be skin-deep but looks matter. We all know when something looks right and we know when something doesn’t look the way it should. Going to church in your swimsuit is generally not a good look
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A leader with no destination is just taking a lonely walk Leadership defined in its simplest form, is the ability to rally people to a better future. What is that better future? Therein lies the problem with far too many so-called leaders. Many
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Sticking with the Status Quo could be your Bank’s first step to failure Corporate culture has been a hot topic for many years. Some banks want a sales culture, we prefer an advocate or service culture. Some want a family
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The Rise of the Drones! Drones, as most of us think of them these days, can be either good or bad. Amazon delivering packages via drones seems pretty cool and innovative… Good. Creepy neighbor flying his drone above your home…
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It may be the nicest thing you do this week We get it, the title may sound a little harsh and some are probably thinking we’ve lost our minds in believing that firing someone could actually be nice, but that doesn’t
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