Ready or not, mobile banking is here and it’s not just for the Gen-Y’ers. Check out the linked article below. Also, take time again to read our recent post on Mobile Banking. Older Customers are Heavy Users of Mobile Banking
Read more →Bank of America has been losing 18% of its checking accounts annually according to CEO Moynihan. Other large banks are in the same position. If your bank is not growing the number of net checking accounts by 15% a year
Read more →There are certain actions that are within your control as leaders and managers of community banks that will allow you to substantially add to your net income in 2011. Over the next few days we will be sharing a few
Read more →“How did you hear about us?” That’s it. That’s the question. Every employee that opens accounts at your bank should be asking this question of all new customers. If an existing customer is opening a new account, the employee should
Read more →To all Presidents and Retail leaders,We are now into the fourth month of our intense focus on Deposit Acquisition (DAQ). At least 80% of leadership is currently supporting the DAQ process. Unfortunately only 40% of branch employees and 33% lenders
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