Oxymoron: A combination of contradictory words Jumbo Shrimp, Student Teacher, Blind Eye, and Alone Together. We define individual performance as the actions employees should take on a daily basis. If your actions don’t match up with your community bank’s expectations, then guess what? You
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Excuses will doom your “Relationship Based Culture” Community Bankers… the little guy, the ones who offer the best service, the caring people, the local bankers making local decisions, and the list goes on. Seems like we have it all covered, but
Read more →We’ve all heard the stat and there is no doubt it is a fact… 10% do 90%. Your top 10% of employees do 90% of the work or production. Your top 10% of customers represent 90% of the business and
Read more →I saw this video the other day and wasn’t sure if I was impressed and amazed or if I was just thinking that this guy is a narcissist or just an idiot. One thing is true… he is the best
Read more →We come across articles on a weekly basis with some crazy ideas to make the workplace more productive and more worker-friendly. Here are two from this past year… 9 Take Your Dog to Work Day Tips – Believe it or
Read more →Proactive people recognize possible issues or complaints, own the issue/complaint and solve the issue. Reactive people wait for the complaint, pass it along to the next employee as quickly as possible or just kick the can down the road and
Read more →A few days ago we wrote part 1 of this two part post and mainly focused on the actions of those that are protecting lousy. In part 2, we are putting the focus on Inspiring Greatness. Oddly enough we could just
Read more →I heard a comment the other day on sports radio of all places. “Do you inspire greatness or protect lousy?” It’s a great question for all managers and leaders. Are your actions and words helping the best on your team
Read more →We came across this article, The Jordan Effect, which really hits the mark when it comes to focusing on your work before or after you punch the so-called time clock. We get news 24 hours a day, 7 days a
Read more →Last night at 8:15 my wife went to a store called ULTA Beauty. I waited in the vehicle. The store closed at 9pm. As I’m waiting I see a guy cleaning the awning that hangs over the entire front side
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