If you want to grow your business you need to grow your relationships. Your relationships are the foundation. The larger the foundation, the greater your capacity for growth becomes. So what’s the best way to build these relationships? Here are
Read more →Are you getting tired of the weekly scoring meeting? If you answered yes, then be careful because you may not quite “get it”. We’ve been hearing excuses and complaints for over 15 years about weekly scoring meetings. These are the
Read more →We’ve made the statement in the past that one shouldn’t assume. However, we also know that there are instances where you can make a pretty safe assumption. For example if you jump out of a plane without a parachute, it
Read more →Take 90 seconds to listen to this audio of Nolan Knight discussing the number one expectation you should have, as a manager, of your employees.
Read more →Take a minute to read this article “14 Management Do’s and Don’ts”. It’s just another source that reinforces what many of you have heard us say countless times over the years. Remarkable management is critical to increasing employee engagement. What
Read more →Take a few minutes to listen to this recording of Nolan explaining the rules that need to be followed in order to hold an effective weekly team meeting. [audio http://www.divshare.com/direct/13073024-fdb.mp3]
Read more →This is the time of year that leadership will often make decisions that may upset even the most engaged managers. Under no circumstance should you ever express your concerns in front of your direct reports. It is only acceptable to
Read more →It seems like one of the most difficult things we do at SCMG is convince managers of the importance of meeting with their direct reports on a daily basis. So we’re going to rename the daily meeting to the “Daily
Read more →To all Presidents and Retail leaders,We are now into the fourth month of our intense focus on Deposit Acquisition (DAQ). At least 80% of leadership is currently supporting the DAQ process. Unfortunately only 40% of branch employees and 33% lenders
Read more →