It’s not about me, it’s you There’s no doubt we’re living in the age of ME. Whether it’s the constant barrage of selfies on social media, texting while driving, or idiots on reality TV making fools of themselves for 15-minutes of fame.
Read more →Watching this commercial really brought some things into mind that in the age of facebook, twitter, email, etc. It’s easy to let electronic media become our main or even our only form of communication and networking. It actually seems like
Read more →I remember the scene in Miracle on 34th St. where the Santa Clause tells a parent to visit a competing store for a product because it’s cheaper and of a better quality there. Hey, it’s all good in a Christmas
Read more →We don’t have anything really new to bring up today, but as we’re talking to different banks this week we are stressing the importance of getting back to the basics of building your business. It seems that many people want
Read more →It’s a common phrase and one we should listen to at times. Too often we get caught up in the day to day routine and it becomes such a routine that we get pretty good at going through it very
Read more →Branch Managers and Officers… Take 40 seconds to listen to this audio clip of Nolan speaking to a group of branch managers about “showtime” on the busiest days of the month. If you’re a branch manager or a loan officer,
Read more →Welcome to the Bizzaro World… Where the sky is green and the grass is blue. Where everything is the opposite of what it should be. Ideally, the bizzaro world would only be seen in comic books, TV shows, the movies
Read more →I’ve heard comments from employees for years saying… “We love our customers”, “We give great service, it’s what makes us different”, “Our customers love us”… you get the idea. Over the past month I’ve asked over a thousand employees if
Read more →They key to a successful business is having a network of Advocates singing your praises. It’s called word of mouth marketing and it works every time it’s implemented. One aspect often neglected in an Advocate Culture is making yourself an
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