We couldn’t begin to tell you how many times over the years we’ve heard leaders, managers and employees say these words… “It’s different here”. It’s the universal excuse for not being remarkable and not implementing an advocate culture. When leaders
Read more →Have you ever heard the the saying… “The last thing you do is the most important thing you do”? I can’t tell you how many movies I’ve watched over the years that were quite good, up until the last thing.
Read more →Very few leaders and managers work from a list. In fact over 80 percent do not have an updated disciplined approach to daily management. This is the primary reason so many of you say you are “too busy.” We have
Read more →As winter approaches I begin to think of last year’s winter. Will it be as cold? Will we get snow in south Louisiana again? I remember last year, Washington, DC got hit with some pretty bad weather on a few
Read more →Take a few minutes to listen to this recording of Nolan explaining the rules that need to be followed in order to hold an effective weekly team meeting. [audio http://www.divshare.com/direct/13073024-fdb.mp3]
Read more →This is the time of year we spend in evaluation and planning. Part of the evaluation process is looking at the core scores and determining which managers are managing or not managing. During this year’s analysis we broke our managers
Read more →Ready or not, mobile banking is here and it’s not just for the Gen-Y’ers. Check out the linked article below. Also, take time again to read our recent post on Mobile Banking. Older Customers are Heavy Users of Mobile Banking
Read more →Take a few minutes to watch this video of Andy Andrews “Burn the Boats”. This video can apply to all areas of life. As you watch it, think about your commitment to your company and your career. We talk a
Read more →They key to a successful business is having a network of Advocates singing your praises. It’s called word of mouth marketing and it works every time it’s implemented. One aspect often neglected in an Advocate Culture is making yourself an
Read more →Bank of America has been losing 18% of its checking accounts annually according to CEO Moynihan. Other large banks are in the same position. If your bank is not growing the number of net checking accounts by 15% a year
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