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Archive for the Nolan Knight Category

When An Open Sign Is Really Not An Open Sign

When An Open Sign Is Really Not An Open Sign

Is your community bank open for business or just open? One of our team members had an interesting experience at the mall in his hometown last week. Here’s his story… I went to the mall with my wife around 8:15pm, it closes

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Community Banking Month – Are You Making The Best Of It?

Community Banking Month - Are You Making The Best Of It?

It’s your month to shine, or not The month of April is “Community Banking Month”! FYI… It’s also National Humor Month, National Facial Protection Month (that’s an odd one), and Stress Awareness Month to name just a few of the

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Should Your Community Bank Be Program Focused or People Focused?

Should Your Community Bank Be Program Focused or People Focused?

The latest and greatest ideas of 2016 This is generally the time of year that most banks begin new initiatives in the hopes of increasing profitability or turning the tide of continued losses. Greater regulation over the past few years has also

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Houston Area Banks – Customer Service Survey

Houston Area Banks - Customer Service Survey

Community banks losing their competitive advantage? Ask most community banks what separates them from the competition or the big banks and the typical answer is “our service” or “our people”. Regardless of the answer or how your bank feels about its service,

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Top 5 Posts of 2015

Top 5 Posts of 2015

Looking forward to a great 2016 It’s been a great year at SCMG and we’d like to say thank you to everyone that has commented, shared and followed our blog. This week we are sharing our top 5 blog posts

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2015 Community Bank Bloopers And Outtakes

2015 Community Bank Bloopers And Outtakes

Did that really happen? We deal with a large number of banks and bank employees throughout the year and we’re always amazed at some of the things we see from community banks. We expect craziness at the big banks! But

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Are You A “Net Gain” Or A “Net Drain”?

Are You A "Net Gain" Or A "Net Drain"?

Some produce and some create extra work An evaluation of yourself and your direct reports is something that should be done more often than once a year during the annual review. Evaluation should be a daily function because if you’re not improving

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Pardon The Turkey

Pardon The Turkey

Every turkey has its day Each year, just before Thanksgiving, our government has a tradition of giving one lucky turkey a presidential pardon. Actually, each year a turkey and its alternate (there is an alternate in case the first turkey can’t

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Another Article on How To Be A Great Leader… Seriously?

Another Article on How To Be A Great Leader... Seriously?

A leader worth following Community banks are spending a tremendous amount of time, energy and money developing a strategic plan for the coming year. Some are doing it because they have a vision for their bank and others are doing

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A Customer’s Bank Eye View

A Customer's Bank Eye View

Customers are watching and making assumptions One of our team members had an interesting experience when visiting his community bank the other day. This is what he saw… When going to the drive-thru of my community bank the other day I noticed a

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SCMG, Inc.
9 Laurelwood Dr
Covington, LA, 70435
(800) 560-1127

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