It sticks out like a sore thumb Lazy, crazy, and stupid exists in all banks. That’s an undeniable fact. Everyone knows it, but few are willing to point it out, because in reality, many of these types of employees are managers,
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Forget the Millennials, fix the selfie mentality in your culture One could argue that the selfie was first introduced by Narcissus in Greek Mythology as he admired and fell in love with his own reflection in a pool of water. This same narcissistic,
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North Alabama Banks – Customer Service Ranking Banks spend large amounts of money driving business into the bank. The first experience for many customers will be on the telephone. In our most recent North Alabama Customer Service survey, we were able
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Most community banks have two cultures and don’t even know it So often community bankers spend time worrying about the competition. How do we beat the big banks? How do we keep up with their resources and technology? They worry about other community
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Think it. Say it. Believe it… But Implement It? For the past 20 years we’ve heard community bankers tell us, “What you’re saying is pretty basic”. What is it that we are telling them? We’re telling them to implement an incentive plan
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Basing your strategic plan on the feelings of a 25 year old? We read articles every week about the demise of the bank branch network and the future of technology in the banking world. While much of this is based on
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Grow your bank at least 10% per year with an effective Loan Acquisition Strategy With the right approach to loan acquisition, significant loan growth and bank growth is going to occur. Unfortunately, many community banks take a backward approach to the
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Bank of America outperforms Florida’s Community Banks A first time for everything! Banks spend large amounts of money driving business into the bank. The first experience for many customers will be on the telephone. Here is our latest survey of
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Don’t be fooled by the Pirates Profit Pirates are a sneaky bunch, but if you know what to look for, they’re pretty easily seen. There’s a high probability that 30% of your coworkers are pirates. We’ll assume you’re not one
Read more →30% of your current employees are involved in Pirate activity In today’s banking environment, many community bankers are pressing for ways to generate additional income by finding new fee sources or raising fees. Some are falling back on mass marketing, while
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