The rise of the machines in community banking Robotics have been commonplace in manufacturing for quite some time. Automation and technology have driven much change in banking over the past decades. Now we see that actual robots or “humanoids” have entered
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A bird’s eye view of your customer reality Every single day for the past month a little bird has been pecking at the front door of my house. He’s actually pecking on a shiny metal plate attached to the door. It’s
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Increased loan demand is creating a need for more deposits in community banks In the past several months, we’ve come across a large number of community banks that are in need of deposits to keep up with the increased loan
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Setting the stage for a successful call program in your Community Bank We’ve successfully implemented call programs in community banks for over 20 years. When done right, you can increase your core deposits, build on current relationships and create a
Read more →Quite often managers are placed in their role because of experience and performance in a previous role. They are often the resident expert in their department. Sadly though, as a result of being the expert, a large number of managers
Read more →We came across an odd article the other day about Wal-Mart in China recalling donkey meat that was tainted with fox meat. Our first thought was, “who eats donkey meat?”. But then again, when in China… Regardless, it got us
Read more →Most community bankers, when asked what makes them different from the regional and national banks, will tell you their personalized service is the difference. That may be the case with some community banks, because we know a few of those,
Read more →I remember the scene in Miracle on 34th St. where the Santa Clause tells a parent to visit a competing store for a product because it’s cheaper and of a better quality there. Hey, it’s all good in a Christmas
Read more →Most serious businesses and business people work by appointment. Need to see an attorney? You better have an appointment. Need a massage? Make an appointment. Have a toothache? Take a tylenol and call for an appointment. And then you have
Read more →Branch Managers and Officers… Take 40 seconds to listen to this audio clip of Nolan speaking to a group of branch managers about “showtime” on the busiest days of the month. If you’re a branch manager or a loan officer,
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