Where is the time going? The dream of technology freeing up countless hours of time and allowing us to experience the mythical 40-hour work week still persists to this day as only a dream. With instant access, mobile apps, and 24/7 banking it
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The microwave and community banking Years ago it was said with technology we would all have more free time than ever. The microwave mentality of having technology and resources at our fingertips would reduce our time at work and with
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Perfection isn’t necessary in the banking world of mediocrity We don’t live in a world of lolly pops and fairy tales. As much as some community bankers long for the perfect convergence of having the highest deposit rate and the lowest loan
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Greater New Orleans banks- Customer Service Ranking Banks spend large amounts of money driving business into the bank. The first experience for many customers will be on the telephone. Here is our latest survey of banks in the Greater New Orleans area
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The smartest community bankers are living the good life Opportunity abounds and the best community banks are taking advantage of it. Competition from the weaker community banks and the large banks is limited at best. The weaker community banks are drowning under the weight
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The excuse acceptor is no better than the excuse maker Whether your community bank currently has a cross-selling and incentive plan or you’re beginning the process, one thing will remain constant… Excuses! Oddly enough, you’ll even hear excuses from “sales” departments
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Creating an unpaid salesforce in your community bank. Community banks and bankers that fail to understand the value of Advocacy are leaving one of their main advantages on the table. One of the popular terms in the community banking world is “Relationship
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The best of the best of the best! This is the big lie in community banking… We’re the best! Ask most community bankers about their bank, their people and their service and you will be told they provide the best service
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Oxymoron: A combination of contradictory words In our last two posts we discussed the Oxymoronic Community Bank Employee and the Oxymoronic Community Bank Manager. Now it’s time to talk about the Oxymoronic Community Bank Leader. Here are a few more
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Oxymoron: A combination of contradictory words In our last post we discussed the Oxymoronic Community Bank Employee. Today we are taking a look at the oxymoronic community bank manager. Here are a few more examples of the oxymoron… Bitter Sweet,
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