This short clip of a State Farm commercial makes the point… It must be true if it’s on the internet! As silly as this is, it’s kind of sad, the stories some people will believe that are on the internet
Read more →We came across an article the other day titled, “J.C. Penny Shifts from Terrible to Bad“. I guess you have to start somewhere, but I’ve always preferred the philosophy of “Good to Great” by author, Jim Collins. I’m sure the
Read more →We all have the same amount of time each day… 86,400 seconds to be exact. Protect your time, manage your time and respect other’s time. Do these three things and you’ll be amazed how far those seconds will go. Protect
Read more →We come across articles on a weekly basis with some crazy ideas to make the workplace more productive and more worker-friendly. Here are two from this past year… 9 Take Your Dog to Work Day Tips – Believe it or
Read more →Proactive people recognize possible issues or complaints, own the issue/complaint and solve the issue. Reactive people wait for the complaint, pass it along to the next employee as quickly as possible or just kick the can down the road and
Read more →“If a tree falls in the forest and no one is there to hear it, does it still make a sound”? Of course it does! If your employees are doing a poor job of handling your phones, but no one
Read more →I was driving by a small office building (very small) on a main road in my home town this weekend and noticed that the office area gained it’s first tenant! Signs in front of the building said “Grand Opening”! There
Read more →We came across an odd article the other day about Wal-Mart in China recalling donkey meat that was tainted with fox meat. Our first thought was, “who eats donkey meat?”. But then again, when in China… Regardless, it got us
Read more →A few days ago we wrote part 1 of this two part post and mainly focused on the actions of those that are protecting lousy. In part 2, we are putting the focus on Inspiring Greatness. Oddly enough we could just
Read more →I heard a comment the other day on sports radio of all places. “Do you inspire greatness or protect lousy?” It’s a great question for all managers and leaders. Are your actions and words helping the best on your team
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