Take a minute or two and read the article we’ve linked to below. As you read, be honest about where you are; where your team is; where your organization is. Most don’t want to be be extraordinary… Are you part
Read more →Over the past 14 years we’ve conducted thousands of mystery phone shops. Over that same period we’ve had countless numbers of employees approach us saying they were “just shopped”. Some were right buy many more were wrong. In fact, we’ve
Read more →Have you ever taken the time and listened to a state of the union address from the president? Any president? It doesn’t matter who the president is, they’re usually all the same. Lot’s of empty rhetoric filled with emotion and
Read more →As a good friend of mine would say… what’s the deal? P90X, The Insanity Workout, The Atkins Diet, Jane Fonda’s Buns of Steel, Jared the Subway dieting guy (pictured) and the list goes on. For decades, Americans have been obsessed
Read more →Welcome to the Bizzaro World… Where the sky is green and the grass is blue. Where everything is the opposite of what it should be. Ideally, the bizzaro world would only be seen in comic books, TV shows, the movies
Read more →As a leader, are you protecting the status quo? We talk a lot about the status quo because we are constantly confronted by its protectors. In some cases we have described these protectors as Profit Pirates and Snipers. Sometimes they
Read more →We see motivational posters about soaring with eagles. We hear quotes like “you can’t soar with eagles if you’re hanging around a bunch of turkeys”. Everyone seems to want to be like an eagle or so they say. While many
Read more →Can anyone be a leader? Are leaders born or made? We believe some people have a gift to lead and those who develop that gift become great leaders. We believe many people can be taught and coached to lead effectively.
Read more →Credibility as a leader may be your greatest asset. Just to be clear, credibility is the quality of being believable or worthy of trust. This is a quality I want in my leaders and a quality I want to have
Read more →Great leaders spend their time taking hats off, not putting them on. If you’re a leader that’s a quote you should know and live by. Let’s look at leaders that put on more hats. This is the leader that has
Read more →
