Take a minute to read this article “14 Management Do’s and Don’ts”. It’s just another source that reinforces what many of you have heard us say countless times over the years. Remarkable management is critical to increasing employee engagement. What
Read more →Who are “They”? If you don’t know who “They” are and you don’t know how to identify “Them”, nothing will ever change. You’ll see the same growth or lack of it, the same issues, the same excuses. Take 5 minutes
Read more →Quick, name your top 3 advocates! If you hesitated, that’s not good. Your top 3 should always be top of mind. They are the customers that have sent you the most (profitable) business this year. Take some time over the
Read more →One of the things we hear working with different organizations is the comment… “You’re really not showing us anything new. These are common sense, basic things.” While we agree that many of the things we recommend and train on are
Read more →One of the most interesting and sad things we see in organizations is managers that keep an underperforming employee on their team when it’s obvious to them and even people around them that this employee is just not qualified for
Read more →We love this quote… “Good intentions are no excuse for incompetence” – Peter Drucker Every time you are about to make an excuse for yourself or your direct reports for under-performance, think of this quote. Then ask yourself if you
Read more →Want to become more organized? Make a “Stop Doing List”. The reason for this list is to identify your most significant roadblocks to becoming more organized and reaching your goals. Everyone wastes time but the best employees and managers have
Read more →Our most popular blog posting over the past two months has been a post called “Motivating Your Staff”. In fact, this post has received almost twice as many views as the second most popular post. Our training sessions on motivation
Read more →We couldn’t begin to tell you how many times over the years we’ve heard leaders, managers and employees say these words… “It’s different here”. It’s the universal excuse for not being remarkable and not implementing an advocate culture. When leaders
Read more →Have you ever heard the the saying… “The last thing you do is the most important thing you do”? I can’t tell you how many movies I’ve watched over the years that were quite good, up until the last thing.
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